How to Upgrade Government Phone for Free (2024): Top 5 Picks

Upgrade Government Phone

I fully understand how frustrated one can be with an outdated government phone. I once had to work with one.

Well, the good news is that things are changing. There are now provisions to Upgrade Government Phone.

In this article, I will explain how to Upgrade Government Phone, the documents required &the top 5 government phone options.

How to Upgrade Government Phone

How to Upgrade Government Phone

Follow these steps to Upgrade Government Phone:

  1. Get in touch with your government agency’s IT department or the service provider of the phone to know more about the available upgrade options.
  2. Provide your current phone details and any other required information to verify your eligibility for an upgrade.
  3. Select the new phone you want to upgrade to and choose a suitable plan.
  4. Follow the instructions provided by the service provider to complete the upgrade process.
  5. Fill out the forms provided, attach all required documents, and sign the agreement form issued.
  6. If available, transfer any data or settings from your old phone to the new one.
  7. If you experience any difficulties during this process, contact the service provider for assistance.

Do you need a free Government phone today? Check my post on Where Can I Get a Free Government Phone Today for details.

Documents Required to Upgrade Government Phone

Below is a list of the documents required to Upgrade Government Phone:

  • Proof of identity: You will be required to provide a valid government-issued ID (driver’s license, state ID card, or passport).
  • Proof of eligibility: You will be required to provide proof that you are eligible to upgrade your government phone with documentation of your income or participation in a government assistance program.
  • Current phone documentation: You will be required to provide documentation of your current government phone details, like the phone number, carrier, and device type.
  • Upgrade authorization: You will be required to provide a letter or email approving the upgrade from the government program.
  • Payment information: You may need to provide payment information to cover the upgrade cost.

If you want to move to a new provider, check out this post on What is the Best Free Government Phone Program?

Top 5 Government Phones to Upgrade

Top 5 Governement Phones to Upgrade to

Here are the top 5 government phones to upgrade to:

Front CameraDisplayProcessorRAMRear cameraFront cameraBatteryStorageOperating system
Samsung Galaxy XCover Pro6.3-inch, 1080 x 2340 pixelsExynos 96114GB25MP + 8MP13MP4050mAh64GB (expandable up to 1TB)Android 10
Apple iPhone SE (2020)4.7-inch, 750 x 1334Apple A13 Bionic3GB12 MP7 MP1821mAh64GB, 128GB, 256GBiOS 14
Google Pixel 4a5.81-inch, 1080 x 2340   Qualcomm Snapdragon6GB12.2 MP8 MP3140mAh128GBAndroid 11
BlackBerry KEY24.5-inch, 1080 x 1620 Qualcomm Snapdragon 6606GB12MP8 MP3500mAh64GB8.1 Oreo
LG G8X ThinQ Dual Screen6.4-inch, 1080 x 2340  Qualcomm Snapdragon 8556 GB12MP + 13MP
32MP4000mAh128GB (expandable up to 2TB)Android 9.0 Pie

Read this detailed post to know what is the best government phone in 2024.

Where to Upgrade Government Phone?

You can Upgrade Government Phone by visiting any local center of your phone provider or by applying for an upgrade through your phone provider’s website.

In most cases, you might still be required to visit the phone center.

What Are the Costs Associated with Upgrading Government Phones?

While some agencies cover the cost of upgrading government phones, other agencies might require $25 per month or $199 depending on the model and policies of the agency or phone provider.

Benefits of Upgrading Government Phones

The benefits of upgrading government phones are:

  • Better functionality: Upgrading government phones can provide access to the latest technology, features, and software updates, which can enhance their functionality and improve their performance.
  • Increased security: Older phones are more vulnerable to security breaches and hacking attempts; hence, upgrading to newer phones with better security features can help protect users against cyberattacks.
  • Improved communication: Upgraded phones offer better connectivity and faster data transfer speeds.
  • Enhanced productivity: Upgraded phones offer a range of productivity-enhancing features like better camera quality, increased storage capacity, and improved voice recognition.

Features of An Upgraded Government Phone

Features of an upgraded government phone are:

  • High-quality camera
  • Secure messaging and calling
  • Robust encryption
  • Improved processing power
  • Long battery life
  • Durable design
  • GPS tracking.
  • Biometric security
  • Large storage capacity
  • Customized software

Challenges of Upgrading Free Government Phones

The following challenges can occur when you Upgrade Government Phone:

  • Budget constraints: Governments have strict budget constraints that often limit the availability of money for phone upgrades. This can make it challenging to upgrade government phones at once creating an inconsistency in the type of phones used by different government departments.
  • Security concerns: Government phones contain sensitive information which are vulnerable to hacking. Upgrading phones without standard security protocols can put government data at risk.
  • Compatibility problems: Upgrading phones can create compatibility problems with existing software and systems, which often results in disruptions of government operations.
  • Training needs: Upgraded phones often feature new tools or user interface, which in some cases require additional training for government employees to use them effectively.
  • Regulatory compliance: Upgrading phones often require compliance with new regulations, which creates additional administrative burdens.
  • Vendor selection: Choosing a vendor for government phone upgrades requires careful consideration of some factors like security, cost-effectiveness, and reliability.

Frequently Asked Questions on Free Gov Phone Upgrades

The followings are the frequently asked questions about Upgrade Government Phone:

Can I upgrade my government-issued phone?

You can upgrade your government issued phone. However, some additional costs may be applied depending on your agency’s policies.

What types of phones are typically available for government employees to upgrade to?

Samsung Galaxy models are available for government employees to upgrade to.

How often can I upgrade my government phone?

You can upgrade your free government phone once every two years.

Will upgrading my government phone cost me anything?

This varies as some agencies can cover the cost of Upgrade Government Phone while others require you to pay a particular amount.

How do I go about upgrading my government phone?

The process for upgrading your government phone is dependent on your agency’s policies. Therefore, you will have to contact your IT department or supervisor to request a phone upgrade. They will provide instructions on ordering a new phone, or handle the process for you.

Can I transfer my data and settings from my old phone to my new government phone?

You can transfer your data and settings from your old phone to your new government phone.

What should I do with my old government phone after I upgrade?

You may be required to return the phone so that it can be securely wiped and recycled. In other cases, you may be allowed to keep or dispose of the phone.

Can you upgrade a government phone?

You can upgrade a government phone. However, you have to follow your agency’s policies to do this.

Can I upgrade my government phone for free?

This is dependent on your agency’s policies. In some cases, you can Upgrade your Government Phone for free.


Deciding to Upgrade Government Phone is the right choice as the world of technology keeps evolving.

If you have a government phone and need to upgrade it, ensure you check with your agency or department’s IT or communications department to find out if upgrading is possible and what the process is for doing so, as well as any additional fees.


  • Matt Dalrick

    I'm Matt, your reliable guide to discovering free phones, tablets, laptops, phone services, grants, as well as deals and offers from service providers. My insights are drawn from active involvement in tech communities and a history of exploring cost-effective tech solutions. Through this blog, I am committed to helping you understand and access all the free help available.